Delivery Information

[vc_row css=".vc_custom_1509504328759{margin-top: 30px !important;margin-bottom: 20px !important;}" el_class="faq"][vc_column width="1/6"][/vc_column][vc_column width="2/3"][vc_toggle title="Q: What are the delivery charges?" css=".vc_custom_1597815133150{margin-bottom: 0px !important;}"]
  • Orders below $150 are subject to a $15 delivery charge.
  • Enjoy FREE delivery when you spend a minimum of $150
  • Express deliveries will be charged at $30 per delivery
[/vc_toggle][/vc_column][vc_column width="1/6"][/vc_column][/vc_row][vc_row css=".vc_custom_1498209422486{margin-bottom: 20px !important;}" el_class="faq"][vc_column width="1/6"][/vc_column][vc_column width="2/3"][vc_toggle title="Q: How long will it take for my wine to be delivered?" css=".vc_custom_1612607940682{margin-bottom: 0px !important;}"]
  • All orders will be process accordingly and our friendly staff will get in touch with the customer to arrange on the delivery time and date
  • All orders will be delivered within 48 hours of order made. This exclude Sundays and public holidays as operations will be close on then.
  • Chinese New Year 2021 Delivery Details
    • Orders made online before 3pm 10th Feb, will be delivered 11th Feb before 3pm
    • Orders  made after 3pm on 10th Feb, will be delivered Monday 15th Feb onwards.
  • Express Delivery are available for $30 for each order.
  • No deliveries on Sundays and Public Holidays.
[/vc_toggle][/vc_column][vc_column width="1/6"][/vc_column][/vc_row][vc_row css=".vc_custom_1498209434459{margin-bottom: 20px !important;}" el_class="faq"][vc_column width="1/6"][/vc_column][vc_column width="2/3"][vc_toggle title="Q: Who can receive my order?" css=".vc_custom_1544694076370{margin-bottom: 0px !important;}"]The delivery must be received by persons aged 18 or above. We reserve the right to request for a valid photo ID for verification.[/vc_toggle][/vc_column][vc_column width="1/6"][/vc_column][/vc_row][vc_row el_class="faq" css=".vc_custom_1554887713005{margin-bottom: 60px !important;}"][vc_column width="1/6"][/vc_column][vc_column width="2/3"][vc_toggle title="Q: What if my item arrives damaged, incorrect or missing?" css=".vc_custom_1544694089664{margin-bottom: 0px !important;}"]We strive to make sure this never happens but in the event that it does, kindly indicate on the delivery note and we will rectify the issue.[/vc_toggle][/vc_column][vc_column width="1/6"][/vc_column][/vc_row]